CycleCare

cyclecare

Keep your bike at its best for less, with
exclusive benefits for every type of rider.

  • Cheapest way to maintain your bike
  • Redeem exclusive benefits ​
  • Savings on accessories, repairs, servicing and more ​
  • For everyone! Any bike, brand new or old ​

Your exclusive CycleCare benefits explained

  • Perfect for small kids' bikes

    Classic

    CycleCare

    £15

    Unlimited checks covering 32 elements for wear, damage or adjustment plus tyres inflated to the correct pressure. You can book your Free Bike Health Check online or in-store. Please provide your full contact details to store colleagues to redeem.
    We offer 2 inner tube fittings with a Halfords tube in-store​. Please provide your full contact details to store colleagues to redeem.
    We offer unlimited accessory fitting on bikes in-store​. Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited 10% off bike accessories in-store. ​​ Please provide your full contact details to store colleagues to redeem.​
  • Perfect for families and older kids

    Enhanced

    CycleCare

    From £35

    Unlimited checks covering 32 elements for wear, damage or adjustment plus tyres inflated to the correct pressure. You can book your Free Bike Health Check online or in-store. Please provide your full contact details to store colleagues to redeem.
    We offer 2 inner tube fittings with a Halfords tube in-store​. Please provide your full contact details to store colleagues to redeem.
    We offer 1 gears adjustment and 1 brakes adjustment in-store​. Please provide your full contact details to store colleagues to redeem.
    We offer unlimited accessory fitting on bikes in-store.​ Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited 10% off bike accessories in-store.​ Please provide your full contact details to store colleagues to redeem.​
    We offer 1x half price silver service or 3x for our 3 year plan (1 per year), in store.​ Please provide your full contact details to store colleagues to redeem.​
  • Perfect for commuters

    Premium

    CycleCare

    From £50

    Unlimited checks covering 32 elements for wear, damage or adjustment plus tyres inflated to the correct pressure and chain lubricated. You can book your Free Bike Health Check online or in-store. Please provide your full contact details to store colleagues to redeem.
    We offer unlimited inner tube fitting with a Halfords tube in-store​​. Please provide your full contact details to store colleagues to redeem.​​
    We offer unlimited gears and brakes adjustment in-store.​ Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited accessory fitting on bikes in-store.​ Please provide your full contact details to store colleagues to redeem.​
    We off unlimited 15% off bike accessories in-store. ​​ Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited 15% off bike parts in-store.​​ Please provide your full contact details to store colleagues to redeem.​​
    We offer 1 x half price silver service or 1x £30 saving off gold service in-store.​ 3x for our 3 year plan, 1 per year. Please provide your full contact details to store colleagues to redeem.​
    Cycleplan bike insurance discount link will be emailed to you 30 days post purchase of a Halfords Premium CycleCare plan. Discount applies to 1 year’s bike insurance total policy premium.​​
  • For all E-Bikes

    Premium E-Bike

    CycleCare

    From £65

    Unlimited checks covering 32 elements for wear, damage or adjustment plus tyres inflated to the correct pressure and chain lubricated. You can book your Free Bike Health Check online or in-store. Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited inner tube fitting with a Halfords tube in-store​​. Please provide your full contact details to store colleagues to redeem.​​
    We offer unlimited gears and brakes adjustment in-store​. Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited accessory fitting on E-Bikes. Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited 15% off bike accessories in-store. Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited 15% off bike parts in-store. Please provide your full contact details to store colleagues to redeem.​​
    We offer 1 x half price silver service or 1x £38 saving off a gold service in-store​. 3x for our 3 year plan, 1 per year. Please provide your full contact details to store colleagues to redeem.​
    Cycleplan E-Bike insurance discount link will be emailed to you 30 days post purchase of a Halfords Premium CycleCare plan. Discount applies to 1 year’s bike insurance total policy premium.​​
    Please contact your local store to check availability​. For a list of E-Bike brands and systems covered, see our T&Cs Please provide your full contact details to store colleagues to redeem.​
  • For all E-Scooters

    Electric

    ScooterCare

    £45

    Unlimited checks for wear, damage or adjustment plus tyres inflated to the correct pressure. You can book your Free E-Scooter Health Check online or in-store. Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited inner tube fitting with a Halfords tube in-store.​ Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited brakes adjustment in-store.​ Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited accessory fitting on E-Scooters in-store​. Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited 15% off scooter and bike accessories in-store.​ Please provide your full contact details to store colleagues to redeem.​
    We offer unlimited 15% off E-Scooter parts in-store.​ Please provide your full contact details to store colleagues to redeem.​

Ways to purchase your CycleCare Plan

  • New Bike or E-Scooter?

    If you are buying a new bike or e-scooter from us, no matter what you ride or how much you ride, we have a plan for you.​

  • Renewing

    CycleCare coming to the end? Don’t worry! If you have a CycleCare plan already, you can buy a new one to continue your cover.

  • Old Bike or E-Scooter?

    No matter when or when you purchased your bike or e-scooter, or what brand it is, you can benefit from one of our plans (see full T&Cs for more info).​

Lifetime Guarantee

Here at Halfords we take pride in the bikes we design, build and sell and are happy that all of our bikes are of the highest qualty. That's why we offer a Limited Lifetime Guarantee on the frame and rigid forks of all Halfords and Halfords exclusive brand's for the original owner.

On top of this, we also cover all other components on the bike for 1 year unless the manufacturer states otherwise.

Frequently Asked
Questions

CycleCare plans entitle you to exclusive benefits from unlimited puncture repairs (select plans), to money off bike accessories, parts, servicing and bike insurance.​ We have CycleCare plans to suit every type of cyclist whether you’re an infrequent low mileage cyclist or a high mileage commuter.

CycleCare plans are the best way to access the greatest value for money when looking after your bike with savings of over 60% across our plans (*based on all benefits redeemed and average customer spend). For a one-off payment you can access benefits over 1 year or for even greater savings over 3 years.​

We have 3 main plan options for bike customers to choose from depending on how much you cycle with Classic CycleCare, Enhanced CycleCare and Premium CycleCare​. We also have specific E-mobility care plans with our E-bike CycleCare and our E-Scooter Care.

Yes anyone can buy a CycleCare or E-scooter care plan​. It doesn’t matter where or when you purchased your bike or E-scooter or what brand it is. ​

We do reserve the right not to sell a CycleCare plan in some rare instances for example if your bike is beyond repair and unsafe.​

E-Bikes - We can complete CycleCare related repairs and servicing on all E-bikes subject to parts availability & where the work does not interfere with the electrics. We can complete software and / or firmware upgrades on an extensive list of E-Bike brands and systems subject to availability. For the full list see our T&Cs

Yes. You can buy a CycleCare plan in-store. If you haven’t got your bike with you, you will need to confirm the make, model, colour and frame size of your bike as well as your contact details.​ ​

When buying a CycleCare plan in-store we would recommend you have a Free Bike Health Check

Yes. You will need to go into store with your post purchase email to activate your plan. The store colleague will ask you to confirm your contact details and the make, model, colour and frame size of your bike. At this point your 1 or 3 year plan will start. ​

When activating your CycleCare plan in-store we would recommend you have a Free Bike Health Check​. You can also book a Free Bike Health Check online when you purchase your CycleCare on-line.

We have CycleCare plans to suit every type of cyclist whether you’re an infrequent low mileage cyclist or a high mileage commuter:-​

Classic CycleCare is right for you if you ride infrequently e.g. only on a few occasions over the summer when the weather is nice. This plan is also perfect for young kid’s bikes. No matter how little you ride punctures are inevitable at some point so this plan is perfect plus you’ll get 10% off all your bike accessories for your essentials like Helmets, locks and kids stabilisers which can be difficult to fit, adjust and ensure they’re safe to ride. Click here for a full description of what’s included in our Classic CycleCare plan.​

Enhanced CycleCare is right for you if you ride more regularly and often enjoy getting out over the summer months. It’s perfect for families and especially for older children’s bikes that go further and get used more often. Once you start to use your bike more than just a few times over the summer your bike will need to be serviced to keep it running smoothly, keep you safe and help prevent any expensive repairs further down the line. This plan gives you the benefits of our Classic plan but with a silver service at half price (our most popular service) and a brakes and gears adjustment for the interim. Click here to see a full description of what’s included in our Enhanced CycleCare plan.​

Premium CycleCare is right for you if are a regular cyclist or a commuter that relies on your bike and wants it maintained and running smoothly. When you ride frequently and are covering more mileage it’s essential to regularly have your bike checked and serviced. This plan gives you the benefits of our Enhanced plan but you can choose whether your bike needs a half price silver service or if it requires a more thorough service with money off our gold service. You can also take advantage of unlimited puncture repairs and brakes and gears adjustment which become more necessary the more you ride. You also get greater savings on bike accessories and bike parts plus discounted bike insurance to help keep all your cycling costs to a minimum. Click here to see a full description of what’s included in our Premium CycleCare plan.​

E-Bikes - If you have an E-bike you need our Premium E-bike CycleCare plan. Click here to see a full description of what’s included.​

E-Scooters - If you have an E-Scooter you need our E-ScooterCare plan. Click here to see a full description of what’s included.​

All benefits are redeemable in-store. Once in-store please provide your full contact details to store colleagues, who will check and confirm which CycleCare plan you have and enable you to redeem your benefits. Premium plan bike insurance discounts are not redeemable in-store. A discount link is emailed to you 30 days post purchase of your Premium CycleCare plan.

We will always try to complete CycleCare jobs straight away and this is often the case for more simple jobs like puncture repairs and brake/gear adjustments. If the store is particularly busy your bike may need to be booked in at a later date. Silver and gold service packages will be booked in subject to inspection. We may need to order parts in to complete the service. We will confirm this and the time it will take after inspecting the bike.

You can book a Free Bike Health Check or a Free E-Scooter Health Check online or in-store.

Yes, you can contact our Customer Support Team. The quickest way to reach us is through Live Chat. To get started, simply click the "Chat with an Expert" button in the bottom-right corner of the screen.

We are also available via our Social Media channels - Facebook, Twitter or Instagram.

You can also call us on 0330 135 9779. Our phone lines are open:

  • Monday - Friday: 8am - 8pm
  • Saturday: 8am - 6pm
  • Sunday: 10am - 5pm

No. Customers cannot move between the different types of CycleCare plans available.​

CycleCare plans are purchased upfront in a one-off payment enabling you to access benefits over the term of the plan.

Provided you have not used any of the benefits during the 14-day Cooling-Off Period, you can cancel your CycleCare Plan and receive a refund. Please read our full T&Cs before contacting the Contact Centre.

Being the UK’s leading bike retailer allows us to offer an outstanding service when it comes to our CycleCare packages. Our great servicing and expert bicycle repair will ensure your bike or electric bike remains in peak condition 365 days of the year. Depending on the type of bike you own and the level of cover you’d like, our CycleCare plans start off at an affordable price and provide cover for one to three years. For a small fee when you make a purchase or up to 6 weeks after, we’ll provide you with a free bike check whenever you please, a full bronze service 6 weeks into your plan, and a further silver rated service which includes a brake bleed at 6 months and 12 months for every year. You’ll also benefit from 10% off cycling accessories at the time of purchasing your new bike, as well as 10% off parts for the lifetime of your plan including free fitting from our team of experts. What better feeling than knowing your new bike is in good hands? With our convenient click & collect service, your new products are just one click away. There’s also the option to have them delivered to your home or work address if that’s what you’d prefer. Alternatively, locate your local Halfords store and speak with a member of staff about our excellent CycleCare packages. For anything else cycle related, head over to our help & advice hub where you’ll find heaps of information on absolutely everything cycling.