How Our Bikes Are Graded

All of our second hand bikes have been valued and safety checked by our trained technicians, so they are ready to ride away.

They check the condition of the wheels, frame, saddle, drivetrain and handlebars against a list of criteria. Then they'll assign a grade that takes into account the bike's age and condition.

Each bike is safety checked by one of our experts, and repairs will be made to ensure it is safe to ride.

• Grade A bikes may be lightly used, have none or very minor cosmetic/mechanical wear and the majority of its’ original parts.
• Grade B bikes may have slight cosmetic and/or mechanical wear from light use and minor replacement parts.
• Grade C bikes may have some cosmetic and/or mechanical wear from use and some of its’ original parts may have been replaced.

Each bike is safety checked by one of our experts, and repairs will be made to ensure it is safe to ride.

No Fuss Refund

If you change your mind and no longer want the second hand bike that you have purchased, you have the right to return the bike to the store from which you bought it within 14 days from receipt and receive a refund.

Your refund may be subject to a reduction to reflect any reduction in the value of the second-hand bike. To be eligible for a refund, you must also provide your proof of purchase.