E-Parts

All the batteries on our refurbished lines are checked and any firmware updates are activated and our e-bike technicians will check and replace any faulty parts, including the motor and sensors where necessary.

Battery:
With a capacity of 317Wh / 9Ah and a range of up to 40miles* per charge the Subway E is very capable on most leisure rides or commutes. To support the sophisticated motor and battery system, the Subway E comes with a smart control system (BMS) that protects the battery from overheating, short circuiting or overcharging.
 
Motor & Sensor
The Carrera Subway E is fitted with a rear hub Suntour Performance 36V electric motor system, seamlessly integrated into the rear wheel, providing improved traction and controlled handling. This performance motor also boasts an impressive 60NM of torque.  The cadence sensor will adjust the power output based on the users pedalling speed, when the users cadence increases then the system will increase the power output.

Display:
The electric motor of the Carrera Subway E 2.0 is controlled via a Suntour OLED multifunctional display and integrated remote. The OLED display allows you to choose from one of 4 assistance modes, eco, tour, sport and turbo, depending on the level of support you require. The unit also allows the user to view additional data whilst riding, such as speed, mileage, trip time and battery level.

How Our Bikes Are Graded

All of our refurbished e-bikes have been valued and safety checked by our trained e-bike technicians, so they are ready to ride away.

They check the condition of the electrical components, including the battery, sensor and motor, replacing and upgrading any faulty parts, as well as the wheels, frame, saddle, drivetrain and handlebars against a list of criteria. Then, they'll assign a grade that takes into account the bikes age, condition and check all batteries to ensure no physical damage or defects.

For piece of mind on anything we do replace, we only use original manufacturer parts.

• Grade A bikes may be lightly used, less than 100 miles, have none or very minor cosmetic / mechanical wear and the majority of its original parts
• Grade B bikes will have less than 500 miles, may have slight cosmetic and / or mechanical wear from light use and minor replacement parts
• Grade C bikes will have less than 1000 miles, may have some cosmetic and / or mechanical wear from use and some its original parts may have been replaced

Mileage: Some of our refurbished e-bikes have new controller units fitted. On these e-bikes the Odometer will state zero mileage. The bike will be graded accurately based on the mileage taken from the old controller.

No Fuss Refund

If you change your mind and no longer want the refurbished e-bike that you have purchased, you have the right to return the e-bike to the store from which you bought it within 14 days from receipt and receive a refund.

To be eligible for a refund, you must provide your proof of purchase. If excessive wear and tear, obvious negligence or the bike has not been cleaned, you may not be entitled to a full refund and this will be at the managers discretion.