E-Parts

All the batteries on our refurbished lines are checked and any firmware updates are activated and our e-bike technicians will check and replace any faulty parts, including the motor and sensors where necessary.

Powerful battery and motor
The impel im-1 is the complete package, providing comfort, versatility and, just as importantly, performance!

This performance is delivered by a high capacity 367Wh battery and a powerful rear hub Hyena motor. The battery is fully integrated into the frame for a sleek look and improved weight distribution, and can power you for up to 50 miles on a single charge.* Then, at the simple turn of a key, you can remove the battery and charge it away from the bike between rides.

Providing the assistance is the Hyena 250W motor which is seamlessly integrated into the rear wheel for improved traction and controlled handling. This performance motor also boasts an impressive 45NM of torque.

And just as impressively, the motor’s torque sensor will seamlessly adjust the power output in response to your input, providing a natural ride feel.

How Our Bikes Are Graded

All of our refurbished e-bikes have been valued and safety checked by our trained e-bike technicians, so they are ready to ride away.

They check the condition of the electrical components, including the battery, sensor and motor, replacing and upgrading any faulty parts, as well as the wheels, frame, saddle, drivetrain and handlebars against a list of criteria. Then, they'll assign a grade that takes into account the bikes age, condition and check all batteries to ensure no physical damage or defects.

For piece of mind on anything we do replace, we only use original manufacturer parts.

• Grade A bikes may be lightly used, less than 100 miles, have none or very minor cosmetic / mechanical wear and the majority of its original parts
• Grade B bikes will have less than 500 miles, may have slight cosmetic and / or mechanical wear from light use and minor replacement parts
• Grade C bikes will have less than 1000 miles, may have some cosmetic and / or mechanical wear from use and some its original parts may have been replaced

Mileage: Some of our refurbished e-bikes have new controller units fitted. On these e-bikes the Odometer will state zero mileage. The bike will be graded accurately based on the mileage taken from the old controller.

No Fuss Refund

If you change your mind and no longer want the refurbished e-bike that you have purchased, you have the right to return the e-bike to the store from which you bought it within 14 days from receipt and receive a refund.

To be eligible for a refund, you must provide your proof of purchase. If excessive wear and tear, obvious negligence or the bike has not been cleaned, you may not be entitled to a full refund and this will be at the managers discretion.